United States
Canada
Mexico
Colombia
El Salvador
South Africa
Jamaica
Philippines
India
Egypt
Greece
Effortless Onboarding,
Powerful Results with Real Estate Call Center
Services
Get started with our proficient real estate call center services and upgrade your property business with excellence and efficiency.
Engage potential buyers with our real estate BPO services
Promote property listing effectively
Onboard your partner easily with our robust technology
Accelerate your CX
Crafting Future Experiences into Customer Delight Hubs
95%
Average Quality Score
Setting the standard for service excellence
91%
First Call Resolution (FCR)
Solving customer issues efficiently
50%
Savings on Operational Cost
Cost efficiency redefined
4.7/5
Average CSAT Score
Exceptional customer satisfaction
30+
Languages Fluency
Multilingual excellence
Boost Leads with Real Estate Call Center Services
ContactPoint360 is your strategic ally that streamlines and enhances your real estate operations. Facilitate virtual tours to enable better property exploration and improved conversions. With efficiency that goes beyond client interactions, reduce no-shows and enhance lead generation with our real estate inbound call center services.
Power Up Your Business with Our Featured Services
Appointment Scheduling
Enable 24/7 scheduling and book appointments without any breaks with appointment scheduling services.
Lead Generation
Increase your business growth with targeted leads and extensive sales opportunities that propel your revenue.
Omnichannel Support
Handle all your customer’s queries and agonies in real time with live chat, ticket, and social media to enhance your brand trust and credibility.
Mortgage Processing
Streamline your mortgage procedures to ensure timely and hassle-free loan approvals and disbursals.
Virtual Assistance Support
Increase your productivity and focus by assigning tasks to our smart and experienced virtual assistants.
Innovating Real Estate Management with Expert Real Estate BPO Services
Make your real estate operations smarter and stronger with our call center services to offer effortless onboarding and powerful outcomes.
Fuel Your Real Estate Growth with ContactPoint360’s Expert Strategies and Data-Driven Support
Expert Industry Knowledge
Get skilled agents equipped with market knowledge, property information and ongoing real estate trends for enhanced engagement.
Tailored Customer Strategies
Crafting tailored strategies according to your requirements, concerning property viewing schedules, queries and other aspects for best customer service.
Enhanced Client Satisfaction
Facilitate round-the-clock scheduling and seamlessly book appointments without interruptions using appointment scheduling services.
Data-Driven Decision Making
Drive better strategies and optimize your customer service solutions by monitoring the crucial real estate industry metrics.
Scalable Support Solutions
Scale your real estate support services by adding solutions, agents and features as per the requirement.
Innovative Tech Utilization
Offer virtual tours, immediate data processing and other tech assistance for better property viewing and informed decision-making.
Comprehensive Market Insights
Enable real estate decision-making with comprehensive market insights such as pricing, and latest real estate trends.
Certified Trust: Our Commitment to Excellence
Explore Our Real Estate Call Center Service Toolbox for Your Business 
CX Success Stories
Flair Airlines
Over the years, ContactPoint 360 has helped us build a strong, global support foundation. From Cebu to Canada, their team consistently delivers care and quality.
Tennis Channel
We're the center of tennis CX worldwide and ContactPoint 360 powers that. Their AI tools, 24/7 support, and outstanding agents keep our NPS high and fans happy.
Flair Airlines
ContactPoint 360 has been vital to our customer experience journey. Their agents truly care, and their leadership is always responsive and collaborative.
BC services
Our recent visit to ContactPoint 360’s CX campus in Colombia was truly outstanding. This was my second trip in just over a month, and it exceeded our expectations. From the moment we arrived, the organization, preparation, and thoroughness displayed by CP360 were second to none. It was clear that they were the perfect fit for us as partners.
Auto Approve
Working with ContactPoint 360 has been a breeze from day one. They truly make outsourcing feel easy and straightforward. I highly recommend partnering with them.
Achosa Home Warranty
Since 2018, ContactPoint 360 has hit the sweet spot. They are small enough to treat us like a customer and big enough to deliver enterprise-grade results.
On Course Home Solutions
ContactPoint 360 has shown capability, delivered results, and proven every day that we can get better at servicing our customers—they have been a great partner, and we look forward to expanding that relationship.
Flair Airlines
We couldn’t be more pleased to partner with ContactPoint 360 — a team we trust with our most critical operations and escalations. They deliver for us day in and day out, and we’re proud to call them our partner.
Frequently Asked Questions on Real Estate Call Center Services 
What factors should be considered when outsourcing real estate call center services?
Relevant skills, agent knowledge and ability to offer virtual tours are a few factors you must consider while outsourcing to real estate call centers.
What languages are supported by real estate call center services?
Most call centers are multi-lingual. You will find call centers where agents can speak the native language in addition to English.
What are the benefits of using real estate cold calling services?
Cold calling will help you build your lead and email database, build a strong rapport with potential customers and compel them to use your features/services. It can also make prospects aware of your business.
Can real estate call centers assist with lead generation and nurturing for real estate businesses?
Yes, real estate outbound call center services are focused on sales, lead-generation services helping you boost conversions.