United States
Industry’s Favorite Speech-to-Text
Solution for AHT Reduction
Our AI voice-to-text solution is renowned for its precision.
Certified Trust: Our Commitment to Excellence
We Stand Out Due to These Abilities
Multilingual Translation Highly Customizable Plug-and-Play Solution Advanced ASR Technology Thoughtfully Crafted Speech-to-Summary Solution
We developed this voice-to-note solution to address following key pain points within your company:
Manual Documentation Errors Extended Average Handle Time Agent Multitasking Challenges Inconsistent Customer Information Training and Onboarding Delays Compliance and Data Retention Issues 
Who Trusts Us for AI Speech-to-Text Solution?
Our highly customizable AI speech recognition solution serves various departments in contact centers:
Quality Assurance (QA) Customer Support Operations Compliance Sales Interested in adopting new AI-powered technology to solve decades-old AHT problems?
Case Study
Transforming CX, Building to Scale for Life Sciences Leader
See how CP360 reduced attrition 60% and achieved 92% employee satisfaction while improving CX for a healthcare financing provider.
Building Better CX and Growth for a Healthcare Financing Company
See how CP360 reduced attrition 60% and achieved 92% employee satisfaction while improving CX for a healthcare financing provider.
Reengineering Patient Support Operations for a Regional Healthcare Provider
Learn how CP360 achieved 98% attendance stability, 40% cost savings, and scalable patient support operations for a growing healthcare provider.
FAQs on AHT Reduction
What support do you provide to clients?
We offer onboarding sessions and ongoing assistance to ensure smooth implementation.
How accurate is your solution’s speech-to-text transcription?
Our solution achieves 90% accuracy with advanced ASR technology, ensuring precise and reliable transcription of calls in real-time.
How does this solution handle multiple languages?
Our AI technology supports multilingual translation. Our solution reliably transcribes and summarizes conversations in various languages.
Can this speech-to-text solution integrate with our current systems?
This is a plug-and-play solution that integrates seamlessly with any CMS or platform. We can customize it according to your requirements.